JULY 28, 1:00PM - 2:40PM EDT

1:00pm EDT - Opening Remarks

Introduction from Ruthanne Terrero, Vice President, Questex Travel & Meetings

1:05pm EDT - Welcome Back to Saint Lucia

As all destinations around the world work diligently to co-exist with COVID-19, Saint Lucia's phased reopening plan offers protocols that keep safety and wellness a top priority during every step of the travelers' journey. Learn about Saint Lucia's protocols including entry requirements, airport procedures, enjoying COVID-19 Certified hotels and how visitors can maximize their vacation experience. A special message will be presented by the Honourable Dominic Fedee, Chairman of the Caribbean Tourism Organization and Minister of Tourism for Saint Lucia. Let Saint Lucia inspire you and your clients!

Speaker: Richard Moss, Senior Sales Manager - USA, Saint Lucia Tourism Authority

1:25pm EDT - Playa Hotels & Resorts Safe Stay  Promise

In response to COVID-19, Playa Hotels & Resorts has developed Playa Safe Stay  with the help of trusted global hospitality brands and key sectors of the travel industry to create a safe and fun vacation environment for guests. In this session you'll learn how Playa brands (Hyatt Zilara, Hyatt Ziva, Hilton All-Inclusive, Panama Jack Resorts, Jewel Resorts and Sanctuary Cap Cana) has upgraded the guest experience with innovative safety procedures and protocols to ensure a safe, enjoyable stay.

Speaker: Allison Farrell, Business Development Manager, Playa Hotels & Resorts

1:45pm EDT - Traveling Back to the U.S. Virgin Islands

The U.S. Virgin Islands is a natural choice for your clients who are seeking a break from all the madness, and are in need of a bit of sun and sand. The U.S. Virgin Islands is a U.S. Territory, so U.S. citizens don't need a passport to travel to the USVI! There are a number of nonstop options, so getting to the USVI is very easy! During this session, learn more about what makes the United States Virgin Islands a top vacation destination, and about current travel protocols in place for your clients.

Speaker: Kay Milliner Kitchens, Director of Sales, U.S. Virgin Islands Department of Tourism

2:05pm EDT - WE HAVE IT ALL!... We have you covered!

Palladium Hotel Group is a name that is synonymous with hospitality, amazing beachfront destinations, and exclusive amenities for travelers of all tastes. Each Grand Palladium Hotels & Resorts and TRS Hotels offer a distinct personality, unparalleled comfort, innovative features and quality services. Combined with a promise to elevate the guest experience, we strive to achieve a well-defined product that delivers personalized and safe vacations with our Clean & Safe SGS Certification as well as with our Stay Safe - FREE Covid-19 Health Insurance Coverage.

Speaker: Denise Sivick, Director Retail Sales - USA, Palladium Hotel Group

2:20pm EDT-  Live Q&A Panel Discussion

Moderated by Ruthanne Terrero, Vice President, Questex Travel & Meetings